Shipping policy

Thank you for shopping with Primeo Ltd.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

• United Kingdom: 3–10 business days
• Europe: 5–15 business days
• United States & Canada: 7–20 business days
• Australia & New Zealand: 7–20 business days
• Rest of World: 10–25 business days

Delivery times may vary due to customs clearance, carrier delays, holidays, or unforeseen circumstances.

Order Tracking

Tracking information will be provided when available and sent via email once your order has been dispatched.

Customs & Duties

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.